| Operating System |
Windows 10 / Windows 11 / Server 2019/2022 |
No OS provided (runs on user's device) |
| Load Balancing |
✔ |
❌ |
| Application Publishing |
✔ |
❌ |
| Office Suite Support |
Office 365 / 2016 / 2019 / OpenOffice |
Uses whatever is installed on user device |
| VDI (Single Session) |
✔ |
❌ |
| DaaS (Multi Session) |
✔ |
❌ |
| Universal Printing |
✔ |
❌ |
| Users |
Unlimited Users |
Subject to license restrictions |
| Sub Domain |
Included with SSL |
Not Offered |
| Storage Type |
Enterprise SSD RAID 10 |
Not Applicable |
| Consistent, Managed Environment |
IT controls OS, apps, updates centrally in virtual desktops, ensuring consistency. |
VPN gives access but does not standardise the endpoint environment; each device may differ. |
| Performance for Heavy Applications |
Heavy workloads run on server side (vCores, GPU etc) so local device limitations are less relevant. |
Local device does the work; network latency and device limitations may reduce performance for heavy tasks. |
| Data Backup & Disaster Recovery |
Data, OS state, apps live on servers; backups/snapshots centrally managed. |
Because endpoints hold data and apps, backup/DR relies on many devices; more dispersed and harder to control. |
| Support for legacy/low-power devices |
Virtual desktops can run entirely on remote hardware — so even very old or thin client devices can deliver full experience. |
VPN still requires the local device to run apps and OS; thin clients/very old hardware may lack capability or compatibility. |
| Scalability of infrastructure |
Scalability of infrastructure. |
VPNs are often built for smaller scale or episodic access; scaling to large continuous remote workforce can lead to bottlenecks. |
| Audit & reporting on workspace usage |
vDesk.works provides dashboards, logs, performance metrics and centralised monitoring of virtual desktops. |
VPNs often focus on network access logs; they don’t inherently provide deep visibility into application usage, desktop state or standardised user workspace delivery. |
| SECURITY FEATURES |
vDeskWorks |
VPN Services |
| Security & Data Protection |
Data and apps are hosted centrally; endpoints hold minimal persistent data. |
Secure tunnel provided, but data and apps still run on local device; endpoint compromise remains a risk. |
| Active Directory Services |
Free |
Available (Depends on Vendor) |
| On-Prem Active Directory Sync |
Free |
Partial / Limited (Depends on Vendor) |
| Multifactor Authentication |
Mail MFA & Device Fingerprinting |
Available (Most VPNs support MFA) |
| Custom Lockdown Policies |
✔ |
❌ |
| Endpoint Protection |
Webroot & Windows Defender |
Not Included |
| Automatic Backup (Snapshots) |
✔ |
❌ |
| DNS Filtering |
✔ |
Available (Only in advanced VPNs) |
| Dedicated Firewall |
✔ |
❌ (Firewall not part of VPN service) |
| CLIENT PLATFORMS |
vDeskWorks |
VPN Services |
| Endpoint Independence / Device-Agnostic Access |
Users can access virtual desktops from any device (old PC, thin client, tablet) because compute is remote. |
Users rely on their own device's hardware/OS; performance and compatibility may vary. |
| Windows 7/8/10/11 |
✔ |
✔ |
| Linux |
✔ |
✔ |
| MAC |
✔ |
✔ |
| IOS / Android |
✔ |
✔ |
| Chromebook |
✔ |
Limited |
| HTML5 Based Web Browser |
✔ |
❌ |
| ON-DEMAND (NO EXTRA COST) |
vDeskWorks |
VPN Services |
| IPsec Site to Site VPN |
Free |
Paid (varies by provider) |
| IP Based Content Filtering |
✔ |
❌ (Not typical) |
| Management Console |
Included (25+ Users) |
Limited (User & device management only) |
| Environment Management |
✔ |
❌ |
| Technical Skill Required |
Low (Setup included) |
Medium to High |
| Environment Setup |
Included |
On Your Own |
| Fully Managed |
Included |
Self-Managed |
| Hidden Charges |
No |
Yes (Bandwidth, add-ons, device licenses) |
| TRIALS |
vDeskWorks |
VPN Services |
| Free Testing Account |
✔ |
Depends on vendor |
| Product Demo |
✔ |
Rare |
| Paid POC |
✔ |
Some vendors offer |
| TECHNICAL SUPPORT |
vDeskWorks |
VPN Services |
| Live Chat |
✔ |
Depends on vendor |
| Email Support |
✔ |
✔ |
| Ticketing Support |
✔ |
✔ |
| Phone Support |
✔ |
Depends on vendor |
| Remote Session Support |
Free of Cost |
✔ (Some VPNs include) |
| ADD-ON SERVICES |
vDeskWorks |
VPN Services |
| Capture Screenshots |
✔ |
❌ |
| Capture Keystrokes |
✔ |
❌ |
| Capture Mouse Clicks |
✔ |
❌ |
| Track Productivity |
✔ |
❌ |
| Capture Screen Video Recording |
✔ |
❌ |